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What to ask before hiring a local moving company

Questions about estimates, insurance and crews that help you compare movers fairly.

By The Maple editorial team, October 23, 2026, 5 min read

Demonstration content: not a real report or interview.

Moving is stressful enough without surprises. These general questions help you compare companies; confirm requirements with the relevant Ontario consumer and business resources.n## Ask about the paperworknRequest a written estimate that spells out hourly or flat rates, minimum hours, and any extra fees for stairs, elevators or long carries.n## Ask about protectionnFind out what insurance covers, what it does not, and how to report damage. Photograph valuables beforehand.n## Ask who is actually comingnConfirm the crew size, the arrival window and what happens if the truck runs late. Read recent reviews on several platforms, and treat a single glowing or furious review with caution.

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